Content of Advertisements
1. Montenegro Holiday Lets accepts advertisements in good faith and
expects that advertisers will provide an accurate description of their
property.
2. All
advertisements should comply with relevant UK legislation including the
Trade Descriptions Act 1968 (which covers false descriptions) and the
Consumer Protection Act 1987 (which covers misleading prices). The
advertiser agrees to indemnify Montenegro Holiday Lets against all
claims costs arising out of any misleading information in the
advertisement.
3. Montenegro
Holiday Lets will take every care to reproduce faithfully the text,
prices, contact details and photographs provided to us by advertisers.
We will not however be held liable for any loss arising out of any error
or omission on our part.
4. Montenegro
Holiday Lets reserves the right to determine the design and layout of
advertisements, and (at our discretion) make alterations to submitted
text or photographs, should we consider any to be necessary. Montenegro
Holiday Lets will not be held liable for any loss arising out of such
alterations.
Materials and Photographs
5. Montenegro
Holiday Lets will take the utmost care of all materials and photographs
provided for the preparation of advertisements, but cannot be held
liable for any loss or damage however caused.
Copyright
6. It is the responsibility of the advertiser to ensure they have the
right to reproduce any photographs or digital images which they supply
to us. The advertiser agrees to indemnify Montenegro Holiday
Lets against all claims costs arising out of any infringement of
copyright for such photographs or images.
7. All digital
images produced by Montenegro Holiday Lets from photographs supplied by
advertisers are the property of Montenegro Holiday Lets, and shall not
be reproduced without our permission.
Liability
8. Montenegro Holiday Lets cannot be held liable for any loss or damages
howsoever incurred, including consequential losses such as lost income,
in connection with advertising on the Montenegro Holiday Lets website.
Link to Personal Website
9. Montenegro Holiday Lets will (at our sole discretion) include one
link per advertisement to a personal website. This link will be placed
beneath the owner’s contact details at the end of the advertisement. The
personal website must relate only to the property advertised on our web
site. We reserve the right to refuse such links, or remove them without
notice.
Exchanging Properties
10. Each advertisement relates to a particular property which is given a
unique reference number. It is not allowable to substitute a different
property by changing the text and photographs on an advertisement.
Advertising Properties with more than one Accommodation Unit
11. Properties with 2 or more accommodation units sharing facilities on
a single site may be described on a single advertisement, provided that
a “multiple unit property advertisement” with the correct number of
units (up to a maximum of 4) is purchased. Examples of this would be a
large house divided into apartments, adjacent villas with shared grounds
or pool, apartments within the same complex. Under no circumstances may
2 or more independent properties be included on a single advertisement,
even if they are located adjacent to each other.
Refusal, Termination or Withdrawal of Advertising
12. Montenegro Holiday Lets reserves the absolute right to refuse to
accept any advertisement submitted. If the advertisement has been paid
for on-line a full refund will be made, or if a cheque has been received
by post this will be returned. Any materials submitted by post will be
returned. Under no circumstances will any compensation be payable
by Montenegro Holiday Lets for any loss howsoever incurred, including
loss of income, the time/cost involved in submitting the advertisement
etc.
13. If Montenegro
Holiday Lets receives a complaint about a property, we reserve the right
to remove that property from our web site without notice, if in our
opinion the complaint is reasonably substantiated. Such complaints could
relate to the accuracy of an advertisement, the condition or maintenance
of the property, unacceptable booking conditions or procedures, lack of
adequate response to complaints etc. In all cases our decision will be
final. A refund will normally be made pro-rata for the remaining unused
period of the advertisement, however under no circumstances will any
compensation be payable by Montenegro Holiday Lets for any loss
howsoever incurred, including loss of income, re-advertising costs etc.
14. The advertiser
may choose to withdraw their advertisement from the Montenegro Holiday
Lets website at any time – please notify us in writing (letter or
e-mail). They may also request that that their advertisement is
reinstated at any time during the period of advertising purchased.
Please note that the period of advertising will not be extended to allow
for the time when the advertisement was not showing on the web site.
Email Enquiry Forms
15. Email enquiry
forms are provided on each advertisement for the sole use of
holidaymakers making genuine availability and booking
enquiries. Montenegro Holiday Lets monitor the use of these forms and
will suppress any such emails which we consider not to be genuine
availability or booking enquiries or which constitute unsolicited
commercial marketing.
Level of Service
16. Montenegro Holiday Lets will endeavour to approve new
advertisements, and approve changes to existing advertisements as
quickly as we possibly can. However, as we have no control over the
number of requests that we receive at any time, we are unable to
guarantee response times.
17. Montenegro
Holiday Lets will endeavour as far as practical to ensure that the
website is available on the internet at all times. However some breaks
in service are inevitable and often beyond our control, we are therefore
unable to guarantee 100% availability. |
